Privacy Policy

This Privacy Policy describes how JAN Creations collects, uses, and shares information when you visit or make a purchase from jancreations.com.

Information We Collect

When you visit our website, we may automatically collect certain information about your device and how you interact with our store. This may include your browser type, IP address, time zone, pages viewed, products viewed, referring websites, search terms, and other website activity.

When you make a purchase or attempt to make a purchase, we collect information needed to process your order. This may include your name, billing address, shipping address, email address, phone number, payment details, and order information.

We refer to this information as customer information, order information, and device information.

How We Use Your Information

JAN Creations uses your information to:

- Process and fulfill orders

- Arrange shipping and delivery

- Send order confirmations and shipping updates

- Communicate with customers

- Respond to questions or customer service requests

- Screen orders for potential fraud or risk

- Improve our website, products, and customer experience

- Send marketing emails or promotions when you have subscribed or opted in

Sharing Your Information

We share customer information with trusted third-party service providers that help us operate our business. These may include payment processors, website hosting providers, order fulfillment providers, shipping carriers, analytics providers, marketing tools, and customer support tools.

Our store is hosted by Shopify, which provides the e-commerce platform that allows JAN Creations to sell products and services online.

We may also share information when required to comply with applicable laws, respond to lawful requests, protect our rights, prevent fraud, or enforce our policies.

Payment Information

Payments are processed securely through our payment providers. JAN Creations does not store full credit card numbers.

Please do not send payment information through email, chat, social media, or contact forms.

Cookies and Tracking

Our website may use cookies, pixels, tags, log files, and similar technologies to improve website performance, remember preferences, analyze traffic, support advertising, and improve the shopping experience.

You may be able to disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

Marketing Communications

If you subscribe to our email list or agree to receive marketing, JAN Creations may send you updates, promotions, product announcements, or other marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

Data Retention

We keep order information for our records unless and until you ask us to delete it, subject to legal, tax, fraud prevention, dispute resolution, and business recordkeeping requirements.

Your Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of personal information we hold about you.

To request access, correction, or deletion of your personal information, contact us at sales@jancreations.com.

Security

We take reasonable steps to protect customer information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

JAN Creations does not knowingly collect personal information from children under the age of 13. Our website and products are intended for general audiences and are not directed toward children.

Third-Party Links

Our website may contain links to third-party websites, apps, or services. JAN Creations is not responsible for the privacy practices, policies, or content of third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or business operations.

Updates will be posted on this page. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

Contact Us

For questions about this Privacy Policy or your personal information, contact us at:

sales@jancreations.com

JAN Creations

jancreations.com