Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by JAN Creations. Throughout the site, the terms “we,” “us,” and “our” refer to JAN Creations. JAN Creations offers this website, including all information, tools, products, and services available from this site, to you, the customer, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting jancreations.com or purchasing something from JAN Creations, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced on our website.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to these Terms, you should not access the website or purchase from JAN Creations.
Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By using this website, you confirm that you are at least the age of majority in your state, territory, or country of residence, or that you have permission from a parent or legal guardian.
You may not use our products, website, designs, images, content, or services for any illegal or unauthorized purpose. You may not violate any laws in your jurisdiction, including intellectual property laws.
A violation of these Terms may result in termination of your access to our Service.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to copy, reproduce, duplicate, sell, resell, exploit, or misuse any portion of the website, Service, products, designs, images, text, branding, or content without written permission from JAN Creations.
Credit card and payment information is processed securely through our payment providers. JAN Creations does not store full credit card numbers.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We make reasonable efforts to keep website information accurate and current. However, we do not guarantee that all information on this site is complete, accurate, or current at all times.
Information on this website is provided for general shopping and product information. We reserve the right to update, correct, or change website content at any time.
SECTION 4 - MODIFICATIONS TO PRODUCTS, SERVICES, AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify, discontinue, or limit products, designs, collections, promotions, discounts, or services at any time without notice.
We are not liable to you or any third party for any product change, price change, suspension, or discontinuance.
SECTION 5 - PRODUCTS OR SERVICES
JAN Creations sells apparel, accessories, gifts, personalized products, engraved items, and other island-inspired products.
Most JAN Creations products are made to order. Because items are produced after an order is placed, returns, exchanges, cancellations, and modifications may be limited.
We make every effort to display product colors, images, descriptions, sizes, and details as accurately as possible. However, colors may appear slightly different depending on screen settings, lighting, garment color, printing method, product materials, and production process.
Product placement, sizing, and appearance may vary slightly because many items are individually produced.
Please review product descriptions, size charts, colors, personalization details, and order information carefully before completing your purchase.
For more information, please review our Return and Refund Policy.
SECTION 6 - ACCURACY OF BILLING, SHIPPING, AND ACCOUNT INFORMATION
You agree to provide current, complete, and accurate billing, shipping, and contact information for all purchases made through JAN Creations.
JAN Creations is not responsible for delays, failed delivery, or lost packages caused by incorrect or incomplete customer-provided information.
We reserve the right to refuse, cancel, or limit any order placed with us. These restrictions may include orders placed by or under the same customer account, payment method, billing address, or shipping address.
If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, shipping address, or phone number provided at checkout.
SECTION 7 - SHIPPING
Shipping destinations, rates, and estimated delivery information are shown during checkout.
Production time and shipping transit time are separate. Most made-to-order products require processing time before shipment.
JAN Creations is not responsible for shipping carrier delays, weather delays, customs delays, incorrect addresses, service interruptions, or other circumstances outside our control.
For more information, please review our Shipping Policy.
SECTION 8 - RETURNS, REFUNDS, AND EXCHANGES
Returns, refunds, exchanges, damaged items, incorrect items, and order issues are handled according to our Return and Refund Policy.
Because most JAN Creations products are made to order, we do not accept returns or exchanges for incorrect sizing, change of mind, color preference, buyer’s remorse, or personal preference.
Unauthorized returns may not be accepted or refunded.
SECTION 9 - CUSTOM AND PERSONALIZED PRODUCTS
Personalized, engraved, and custom-made products are final sale unless they arrive damaged, defective, or incorrectly produced.
Customers are responsible for verifying all names, spelling, dates, colors, sizes, and personalization details before placing an order.
JAN Creations is not responsible for customer-submitted spelling errors, incorrect selections, or personalization mistakes entered at checkout.
SECTION 10 - DISCOUNTS AND PROMOTIONS
Discount codes and promotions are subject to their stated terms.
Only one discount code may be accepted per order unless otherwise stated.
Discounts cannot be added after an order has been submitted.
We reserve the right to modify, cancel, or refuse any promotion or discount at any time.
SECTION 11 - OPTIONAL TOOLS AND THIRD-PARTY SERVICES
We may provide access to third-party tools, apps, links, or services that we do not own or control.
Third-party links may direct you to websites or services that are not affiliated with JAN Creations. We are not responsible for third-party websites, policies, content, services, or practices.
Use of third-party tools or services is at your own risk.
SECTION 12 - INTELLECTUAL PROPERTY
All JAN Creations content, designs, graphics, images, product names, text, logos, branding, and website materials are owned by or licensed to JAN Creations unless otherwise stated.
You may not copy, reproduce, modify, distribute, sell, or use JAN Creations content, designs, images, or branding without written permission.
SECTION 13 - USER COMMENTS, REVIEWS, FEEDBACK, AND SUBMISSIONS
If you submit comments, reviews, photos, feedback, suggestions, or other content to JAN Creations, you agree that we may use, edit, publish, display, or share that content for business, marketing, customer service, or promotional purposes, unless prohibited by law.
You are responsible for ensuring that any content you submit does not violate the rights of others and does not contain unlawful, abusive, misleading, harmful, or offensive material.
SECTION 14 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
Please review our Privacy Policy for more information about how JAN Creations collects, uses, and protects customer information.
SECTION 15 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, discounts, shipping charges, transit times, availability, or order details.
We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate, including after an order has been submitted.
SECTION 16 - PROHIBITED USES
You may not use our website, products, content, or services for unlawful purposes, to violate laws or regulations, to infringe intellectual property rights, to submit false or misleading information, to transmit malware or harmful code, to collect personal information of others, to spam, phish, scrape, or interfere with website security.
We reserve the right to terminate your use of the website or Service for violating any prohibited uses.
SECTION 17 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
JAN Creations does not guarantee that use of the website or Service will be uninterrupted, secure, timely, or error-free.
Products and services are provided as available and as described on the website, except as otherwise stated in our policies.
To the fullest extent permitted by law, JAN Creations is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, or services.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless JAN Creations, its owners, employees, contractors, service providers, suppliers, and affiliates from any claim or demand arising from your breach of these Terms or your violation of any law or rights of a third party.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will still be enforced to the fullest extent permitted by law, and the unenforceable portion will be considered removed from these Terms.
The remaining provisions will remain valid and enforceable.
SECTION 20 - TERMINATION
These Terms of Service remain effective unless terminated by either you or JAN Creations.
We may terminate or deny access to our Service if we determine that you have violated these Terms.
Any obligations or liabilities incurred before termination will survive termination.
SECTION 21 - ENTIRE AGREEMENT
These Terms of Service, along with any policies posted on our website, represent the entire agreement between you and JAN Creations regarding your use of the website and purchase of products or services.
SECTION 22 - GOVERNING LAW
These Terms of Service are governed by the laws of the United States, to the extent permitted by applicable law.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We may update these Terms of Service from time to time. Updates will be posted on this page.
Your continued use of the website after changes are posted means you accept the updated Terms.
SECTION 24 - CONTACT INFORMATION
For questions about these Terms of Service, contact us at:
sales@jancreations.com